New role a sign of progress in region’s digital profession
Allianz has appointed Robin Loh as its chief digital officer (CDO) for Asia-Pacific, in a newly created role.
From 1 July, Loh will help the insurer grow its digital platforms in the region, exploring new partnerships, as well as digitizing processes and operations.
Allianz Asia-Pacific chief executive George Sartorel said the insurer was redefining “the customer experience and accelerating innovative, tech-enabled solutions”.
“Creating this CDO role also demonstrates our commitment to delivering innovative solutions to meet the rapidly changing needs of our regional stakeholders,” he said.
Loh will be based in Singapore, and will also join the company’s regional executive board.
Commenting on his appointment, Loh said: “This is a transformative time for the insurance industry, I am excited to be part of a company that’s focused and determined to be an innovative, customer-focused solutions provider.”
The CDO role is relatively new for Asia-Pacific firms, according to Cisco global head of market development, Internet of Things, Matthew Smith.
But he said all firms today need to employ a CDO at a minimum to help drive a group-wide strategy on the requirements needed for future success.
In a StrategicRISK survey of Asia-Pacific risk managers, only 45% of respondents currently worked for a company that employed a CDO.